There are 4 possible reasons:
- When you are ordering a CDROM, please check this option: "I have ordered CDROM, but I also like to download if possible (Credit Card Payment Only).", so that the download will start once your order is processed successfully.
- If you have chosen to pay by cheque, money order or bank transfer, we will send you the download link and serial number after receipt of your payment.
- If you are using Windows XP or above, make sure to turn off the popup blocker, so that the download can start immediately when your order is processed.
- Sometime, there is problem with payment gateway, the credit card can not be charged automatically. Please wait for manually processing.